Guest Booking
Guest Booking combines a visitor register, calendar, message templates and workspace sender settings.
Choose a working view
Use Calendar for scheduled visits, Guests for the guest register, Templates for reusable messages and Settings for behavior such as when completed bookings disappear from the active view. Calendar ranges include today, 3 days, 5 days, week and month.
Create a guest booking
- Create or select the guest and confirm contact details and photo where used.
- Add booking date/time, title and location.
- Add the live link or visit instructions the guest needs.
- Write internal notes that help the host or reception team.
- Save, then choose the appropriate confirmation message.
Send confirmations and reminders
Select an email or SMS template, review the rendered message and send it through the configured workspace channel. Delivery and acceptance indicators show the current booking communication state. Use reminder templates for follow-up instead of rewriting common instructions.
| Template type | Use it for |
|---|---|
| Booking | Initial confirmation with time, place and required instructions. |
| Reminder | A follow-up before the visit or remote contribution. |
| Custom | A reusable workspace-specific message outside the standard sequence. |
| Link preset | A consistent live or meeting-link pattern used across bookings. |
Troubleshooting delivery
If a message is not delivered, inspect its delivery indicator, verify workspace sender settings, confirm the contact value and use the channel test in workspace settings before resending.